Refund & Return Policy

Thank you for choosing our services. We want to ensure that you have a clear understanding of our refund policy. Please read the following information carefully before making a purchase.

1. 30-Day Money Back Guarantee: We offer a 30-day money back guarantee for our services. If you are not satisfied with your purchase, you may request a refund within 30 days from the date of purchase. To initiate the refund process, please contact our customer support team. We aim to process refund requests promptly and efficiently.

2. No Questions Asked: Our refund policy operates on a “no questions asked” basis within the 30-day period. This means that you are eligible for a refund without providing a specific reason for your dissatisfaction. We understand that circumstances may change, and we want to accommodate your needs.

3. AI Staffs Usage After 30 Days: Please note that AI staffs used after the 30-day money back guarantee period are non-refundable. Once the 30-day period has elapsed, we consider the services as effectively utilized, and no refunds will be issued for any portion of the subscription or lease.

4. Cancellation of Lease/Subscription: If you wish to cancel your lease or subscription, we can accommodate your request starting from the month you specify going forward. Please notify us in advance of your desired cancellation date, and we will ensure that your lease or subscription is terminated accordingly.

5. Refund Processing Time: Once a refund request is approved, we strive to process the refund as quickly as possible to the source of fund. However, please allow a reasonable processing time for the refund to be reflected in your account. Processing times may vary depending on the payment method and financial institution.

6. Exceptions to Refund Policy: In certain cases, we reserve the right to refuse or partially refund requests that fall outside the scope of our refund policy. This may include, but is not limited to, instances of suspected fraud, abuse of our services, or violations of our terms and conditions.

7. Changes to Refund Policy: We reserve the right to modify or update our refund policy at any time without prior notice. Changes to the refund policy will be effective immediately upon posting on our website. It is your responsibility to review the refund policy periodically for any updates or modifications.

If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact our customer support team. We are here to assist you and ensure a positive experience with our services.

Still Need help?

Contact us at [email protected] for questions related to refunds and returns.